Welcome
We are focused on helping companies understand the desired business outcomes and emotional needs of their stakeholders so that an experience can be crafted for customers, employees and partners which drives relationship retention, financial growth and a mutually beneficial business relationship.
Inspiration: crestone needle
What's in a name?
Crestone Needle ( 14197 ft / 4327 m ) is a graceful yet imposing mountain in Colorado's Sangre de Cristo range. This mountain holds a special place in the heart of many Colorado climbers. It is not unusual among Colorado 14er finishers (those who, like the author, have summited all of the state's mountains with an elevation of 14,000 ft or greater) to have Crestone Needle remembered as their favorite of the high peaks in Colorado. A beautiful but burly mountain, Crestone Needle demands athletic endurance, route-finding abilities and basic climbing skill plus calm nerves to achieve its summit by even the easiest route.
Likewise, your experience management efforts demand professional endurance, business navigation, specialized skill and the ability to stay calm in the face of challenge. We can guide you safely to success in your customer, employee and partner experience efforts. We look forward to facing this challenge with you!
